COSMIC SMOOTHIE
Terms of Service
✧ Spring 2023 ✧
Thank you so much for showing interest in our artwork, we’re excited to help bring your characters & concepts to life!By commissioning us you are agreeing to the CosmicSmoothie Terms of Service below. Please take a minute to read over them carefully, don’t hesitate to contact us at [email protected] with any questions!
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✧ PAYMENT ✧
PAYMENT
At CosmicSmoothie, we currently only accept payment in USD through PayPal. Payment must be received in FULL before we start the commission unless discussed otherwise.PAYMENT PLANS
Unfortunately, we do not offer payment plans at this time. All payment is due upfront through PayPal in USD only.REFUNDS
If a client wishes to cancel their commission or if we are unable to complete the commission due to personal reasons or unforeseen circumstances, we will issue a partial refund within 24 hours of payment acceptance. Once we start the commission, a partial refund may still be possible but only under reasonable circumstances.CHARGE-BACK
Charged-back commissions through PayPal will lead to blacklisting the client in dire circumstances. We take payment seriously at Cosmic Smoothie and request that our clients respect our payment policies.
✧ CLIENT ✧
COMMISSION STATUS
We anticipate completing the commission within a maximum timeframe of two months, (60 days) ensuring that every aspect of our work meets the highest quality standards and exceeds your expectations. We pride ourselves on delivering high-quality commissions and, therefore, do not give ourselves a set time to complete them. We appreciate our clients' patience, and they can check our Trello page (coming soon) for the live commission queue to see the progress of their commission. We will also contact clients with W.I.P. images if any progress is made. If a client requires a commission to be completed for a specific date, they must inform us before payment is accepted. This may incur a small fee, but it will make their commission a priority.PERSONAL REJECTION
At CosmicSmoothie, we reserve the right to refuse and cancel any commission if the treatment we receive from the client and/or the nature of the requested artwork is not in line with our standards.AGE REQUIREMENT
To purchase a commission, the client must be 18+. If a client is under the age of 18, we will require permission from a legal/respected guardian to make the purchase. If someone purchases a commission for a minor without parental consent, the commission will NOT be refunded and be void from that point forward.ART EDITS
The client will have the opportunity to request changes or edits to the sketch once it's complete. This is the only chance the client has to edit the base of their commission. Once the lineart has started and the concept has been agreed upon, we cannot make alterations. Other acceptable edits include the markings and color of the character.
✧ COPYRIGHT ✧
CREDIT
The artwork must have our watermark and signature visibly displayed if uploaded on any social media platform. The watermark and signature must NOT be removed or cropped out.COPYRIGHT & PERMISSION
We retain the copyright to all images and art created by us. These images cannot be used by anyone else besides the client unless special permission is granted. We retain the rights to post the commissions on any social media platform, for any fabrication, and for advertisement purposes. The client receives the rights to use the commission however they see fit, as long as it’s not for commercial use, unless agreed on beforehand.
Commissioners do NOT have the right to use our artwork for NFTs or any AI programs/elements.
✧ WILL NOT DRAW ✧
As an artist, we have some personal guidelines and limitations we follow in our work. We’re happy to draw a wide variety of subjects, but there are some topics and themes that don’t align with our artistic vision. Specifically, we don’t create; Human art, NSFW/Fetish/Kink, religious, political, firearms, realism, hate, or gore. We sincerely hope you understand my approach, and we look forward to working with you on projects that align with our values.Aside from that, we are very open to any project ideas or character concepts you might require our support with. Please don’t hesitate to ask if you’re unsure, thank you for your understanding!
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CONTACT:
Email - [email protected]
Twitter - @CosmicSmoothie
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At CosmicSmoothie we reserve the right to update our Terms of Service whenever & however we feel is appropriate. The most recent date at the bottom of this page will reflect any edits made.